Comcast usage soars 34% to 200GB a month, pushing users closer to data cap


Enlarge / A Comcast van in Sunnyvale, California, in November 2018. (credit: Getty Images | Andrei Stanescu)

Comcast said its customers’ monthly Internet data usage increased 34 percent between Q1 2018 and Q1 2019, rising to a median of 200GB. The rise is being driven by streaming video, and, in particular, 4K video, Comcast said.

“Our customers’ demand for speed and data usage keeps increasing,” Comcast CEO Brian Roberts said in a call with investors yesterday (transcript). “Our median broadband home now uses over 200 gigabytes of data per month, an increase of 34 percent year-over-year, which accelerated from the fourth quarter.” (Stop the Cap reported on Comcast’s remarks earlier.)

The median customer is using only about 20 percent of Comcast’s 1TB data cap, which is enforced in 27 of Comcast’s 39 states. But the rise in median usage almost certainly means that more Comcast customers are exceeding the 1TB cap.

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