Baltimore ransomware nightmare could last weeks more, with big consequences

Baltimore ransomware nightmare could last weeks more, with big consequences

Enlarge / Days after Mayor “Jack” Young took over for disgraced Baltimore Mayor Catherine Pugh, ransomware took down Baltimore City’s networks. It may be weeks or months before things return to normal—and “normal” wasn’t that great, either, based on the city’s IT track record. (credit: Alex Wroblewski/Getty Images)

It’s been nearly two weeks since the City of Baltimore’s networks were shut down in response to a ransomware attack, and there’s still no end in sight to the attack’s impact. It may be weeks more before the city’s services return to something resembling normal—manual workarounds are being put in place to handle some services now, but the city’s water billing and other payment systems remain offline, as well as most of the city’s email and much of the government’s phone systems.

The ransomware attack came in the midst of a major transition at City Hall. Mayor Bernard C. “Jack” Young

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“RobbinHood” ransomware takes down Baltimore city government networks

“RobbinHood” ransomware takes down Baltimore city government networks

Enlarge / Most of Baltimore City’s networks were shut down as a ransomware attack took down mail servers and other systems at a number of city departments on May 7. (credit: Alex Wroblewski / Getty images)

Systems at a number of departments of Baltimore’s city government were taken offline on May 7 by a ransomware attack. As of 9:00am today, e-mail and other services remain offline. Police, fire, and emergency response systems have not been affected by the attack, but nearly every other department of the city government has been affected in some way.

Calls to the city’s Office of Information Technology are being answered by a recording stating, “We are aware that systems are currently down. We are working to resolve the issue as quickly as possible.”

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